Buying a ticket

How ticket purchase and My Tickets work on Step

In the appSearch → event → Get ticketsOn the web/app/searchSurfacesweb · ios · android

Tickets are stored on the Step account, so they remain available after signing in on another device.

Paid tickets include a 2.8% service fee for the buyer at checkout. Organizers receive the listed face value (subject to their payment processor fees).

Purchase flow

Events open from Home, Search (list, map, or globe), or a shared link. From the event, Get tickets starts checkout.

Checkout typically includes:

Ticket tier and quantity
Optional promo code
Payment method: Apple Pay (iOS), Google Pay (Android), card (Stripe), or PayPal where available
Confirmation

After payment succeeds, the ticket appears under My Tickets. An account is required for purchase; see Creating an account.

After purchase

My Tickets is available from the profile menu (search for tickets if needed). Each ticket has a rotating QR for door entry. On supported devices, tickets can be added to Apple Wallet or Google Wallet.

Transfers to another dancer use the in-app Transfer action and follow the event’s transfer rules.

Waitlist and free events

When a paid tier is sold out and the organizer enabled a waitlist, joining the waitlist places you in line for a seat if one opens. Free events use a simple going / confirmation path without payment.

Refunds

See Refunds. For unresolved issues after an organizer cancellation, contact support@wedance.world.