Pembayaran Anda dilindungi
Step bermitra dengan Stripe, salah satu pemroses pembayaran terkemuka di dunia, untuk menangani semua transaksi. Stripe memproses ratusan miliar dolar setiap tahun untuk jutaan bisnis, termasuk banyak yang mungkin Anda gunakan setiap hari.
- Bersertifikat PCI-DSS Level 1: Tingkat tertinggi sertifikasi keamanan pembayaran.
- Transaksi terenkripsi: Detail kartu Anda dienkripsi dan tidak pernah disimpan di server kami.
- Perlindungan penipuan: Machine learning canggih mendeteksi dan mencegah aktivitas penipuan.
Kami tidak pernah melihat atau menyimpan nomor kartu lengkap Anda. Saat Anda menyimpan metode pembayaran, Stripe menyimpan informasi Anda dengan aman agar Anda dapat checkout lebih cepat di lain waktu.
Metode pembayaran yang kami terima
Step mendukung berbagai metode pembayaran untuk memudahkan checkout, di mana pun Anda berada:
Kartu & Dompet Digital
- Visa, Mastercard, American Express, Discover
- Apple Pay (on iOS devices)
- Google Pay (on Android devices)
- Link by Stripe (one-click checkout)
Metode Tambahan (berdasarkan wilayah)
- PayPal
- Klarna and Afterpay (buy now, pay later)
- iDEAL (Netherlands)
- Bancontact (Belgium)
- And more regional options
Untuk penari: Membeli tiket dan kelas
Membeli di Step itu mudah:
- Temukan acara Anda: Jelajahi acara di dekat Anda atau cari kongres, social, atau workshop tertentu.
- Pilih tiket Anda: Pilih jenis dan jumlah tiket. Beberapa acara menawarkan tingkat berbeda atau harga early bird.
- Checkout dengan aman: Bayar dengan metode pilihan Anda. Pembayaran Anda diproses langsung melalui Stripe.
- Dapatkan tiket Anda: Tiket langsung muncul di Step. Tunjukkan kode QR di pintu, tidak perlu cetak.
Private classes are offered by talent booked at events. This is a safety measure that ensures you're learning from verified instructors. Book and pay securely through the app.
Fees and pricing
We believe in transparent, fair pricing. Here's how fees work on Step:
Step platform fee
A small 2.8% fee is added to ticket purchases at checkout. This fee is paid by the ticket buyer, not the organizer. It helps us maintain the platform, develop new features, and support our dance community.
- No platform fees for organizers: We don't take a cut from what you earn. Fees are added at checkout and paid by the buyer. See our full pricing breakdown.
- Buyer pays: A 2.8% Step fee is added at checkout.
- Organizer pays: Payment processing fees are deducted from payouts, depending on the payout method you connect (Stripe, PayPal, or Wise).
- Free events: Listing free events costs nothing.
Untuk penyelenggara: Menerima pembayaran
Menerima pembayaran sebagai penyelenggara itu sederhana dan transparan:
How it works:
- Tidak ada biaya platform untuk penyelenggara: Kami tidak mengambil bagian dari yang Anda hasilkan. Biaya ditambahkan saat checkout dan dibayar pembeli.
- Pembeli membayar: Biaya Step 1,5% ditambahkan saat checkout.
- Penyelenggara membayar: Biaya pemrosesan Stripe (2,9% + $0,30 per transaksi) dipotong dari pembayaran.
- Pembayaran cepat: Setelah terhubung ke Stripe, pembayaran biasanya sampai di rekening bank Anda dalam 2-7 hari kerja, tergantung negara Anda.
Multi-currency support
Dance is global, and so is Step. We support multiple currencies so dancers can pay in their local currency and organizers can receive funds in theirs.
Currency conversion is handled automatically at competitive rates. You'll always see the exact amount you'll pay before confirming your purchase.
Refunds and disputes
Life happens. Events get cancelled, plans change. Our refund policy is designed to be fair for everyone. Each organizer sets their own refund terms, which are clearly displayed before you buy.
If an event is cancelled by the organizer, you'll receive a full refund automatically. For other situations, see the full Refund & Cancellation Policy.
Your data stays yours
We only share the minimum information needed to process your payment. Stripe handles your payment details directly. We never see your full card number.
For event tickets, organizers receive your name and email so they can send event updates and verify your ticket at check-in. That's it. Read more in our Privacy Policy.
Questions?
We're here to help with any payment questions, whether you're a dancer trying to buy tickets or an organizer setting up your first event.
WeDance Support
support@wedance.world
Semua pembayaran diproses dengan aman oleh Stripe. Pelajari lebih lanjut tentang keamanan Stripe di stripe.com/security
